Welcome to 
In House Training Courses.......
Professional Programmes & Knowledge Centre

Welcome to Spa Jems, to help your business get ahead in 2011 take a look at how SpaJems can help you and your business ...
You can't do everything at once and the Spa Assessment is a great tool to help you to progress your business, your management skills and your staffs skills which all have a direct impact on the overall revenue production of your company, which comes from your clients.
Also included are two further sections to help you increase your revenue;
Top 10 Reasons Clients Don't Return - make sure that you are not making any of these mistakes by following the 10 section assessment.
Top 10 Areas For Training - which areas do your staff need help with? Follow the 10 section assessment to see how to further develop your staff.





Dear Charlotte, I hope your event was super successful! Thank you once again for giving me the Intraceuticals oxygen facial. I am truly impressed and very convinced of how effe...

Kellie Frew Lawrence (client) Top qualities: Great Results, Personable, Expert “Charlotte and her team provided the kind of service you expect from a luxury full service spa and the only plac...
Owner Eternal Youth “I was always happy to work with Charlotte. She had a charming personality and excelled at patient/client interactions. She was a good organiser and motivator of the junior s...